COMPOSITION

WASH CARE

Please Complete the Returns note included in your delivery.

Please mark the item you are returning specifying the action required, i.e. Exchange, faulty or Refund.

The goods must be in there original condition with all the Tags, Labels, packaging intact.

You can reuse the Yogoego bag as it is resealable.

Please use the self adhesive addresse label supplied.

The return postage is payable by the customer.

We recommed you send the parcel back by Registered post.

Upon receipt you will recieve an email acknowledgement

Deliveries within the UK

Standard Delivery Tracked 3 / 5 working Days Delivery £3.99

Next working Day Special Delivery £5.99



European Charges Dependant on Country and Weight

These will be shown on the Basket

For all returns and exchanges please return to us using the Royal Mail either Tracked or Recorded Delivery to;

Yogoego

309 Chase Road

Southgate London N14 6JS

- We aim to deliver your order within 3-5 working days after payment.

- Orders placed after 3pm (GMT) will roll over to the following day.

- In the unlikely event that the despatch of your order is delayed by more than 24 hours, we will contact you to advise you of the situation.

-When overseas delivery's commence, Airmail items take longer to deliver than UK deliveries, but you should receive your order within 7-14 working days.

- Please note that sometimes international orders could be delayed by customs.

Once you have placed your order with us, we are unable to change any of the information you have given us.
- If there is no-one to sign for your delivery, you will be left a card from the Post Office inviting you to re-arrange delivery.
- If any of your details change, please ensure to update your account information on-line.

- We guarantee to refund any item you are not completely happy with when you return it to us in it's original condition with the original attached labels, tags and swing tickets where applicable within 14 days of receipt. The cost of posting returns is payable by the customer, if there has been an error in the order by us we will refund the postage. Returns must be made through Royal Mail with a tracking number. Please note that the delivery charge, which would only be refunded under cancelled orders made under Distance Selling Regulations or if the goods are faulty.

Refunds will be credited to your original method of payment.

In the interests of hygiene we do not offer refunds on underwear and pierced jewellery unless they are of unsatisfactory quality or unfit for purpose.